Set yourself apart from a sea of other Candidates in the ITes-BPO Industry

see how our educational programs help you distinguish yourself in your industry

We have certified over 2000 executives in various roles in the ITes-BPO industry

You too can be a part of us

Welcome to Frontline Training Academy

Frontline Training Academy

FRONTLINE TRAINING ACADEMY (FTA) is an Authorized Education Partner (AEP) of Quality Assurance Institute (QAI) Global, USA.
Customers today demand world-class service and they reward companies that provide it by remaining loyal, or take their business elsewhere if service is mediocre. Call Centre/Customer service representatives are the face and voice of a company. Businesses today realize the value these frontiline employees bring and those that invest in their success...

MISSION STATEMENT

To be Nigeria’s number one choice for training and certification programs by equipping our graduates with distinctive skills for exceptional performance in their chosen fields of endeavor.

VISION
Our vision is to facilitate workforce development in Nigeria’s business process management sector.

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